PROFESSIONAL FILM PROCESSING & PHOTOGRAPHY

Customer Help Center & FAQ

JP Film Lab & Photography

Welcome to our customer support page! Find quick answers regarding our film, print, slide scanning, restoration, video transfers, and local photography services below.

📌 General Information

Q: What exactly does JP Film Lab & Photography offer?
Q: Where are you located, and what are your hours?
Q: What if I don’t feel comfortable mailing in my film, slides, or prints?

🛍️ Film Lab & E-Commerce Store

Q: How can I drop off or mail in my film for development?
Q: Do you accept disposable cameras?
Q: What is your standard turnaround time for film scans?
Q: What types of film do you process?
Q: What is the difference between Wet vs Dry print process?
Q: What do you use for printing?
Q: Why do you only use Luster type paper?
Q: Can I request other surface papers?
Q: Can I get traditional prints if I want to?
Q: Is a protective spray available for dry prints?
Q: Do you offer different scan resolutions?
Q: What do you use to develop C-41 color films?
Q: What do you scan film with?
Q: If I already have processed/developed film or prints, what services do you offer?

📍 Local Photography Services

Q: What type of photography do you offer?
Q: What type of equipment do you use for your photography?
Q: Do you have a studio?
Q: What geographical areas do you travel to for photoshoots?
Q: What happens if there is severe weather on our outdoor shoot day?

💳 Payments & Invoicing

Q: What primary payment methods do you accept?
Q: Will I receive separate bills if I use multiple services?

Contact Me for Support

Email: Use the Contact Form

Phone: (508) 499-9422

Address (for mail-in services only; I have no physical storefront yet!): 

JP Film Lab & Photography
482 Southbridge St., Suite 354
Auburn, MA 01501